Mitsubishi tops Japanese brands in 2020 J.D. Power U.S. Initial Quality Study

2020 M itsubishi Outlander Sport in Lewisburg, WV

Every year, J.D. Power and Associates compiles a list of the most reliable new vehicles of the year, called the Initial Quality Study. In 2020, Mitsubishi easily topped the range of Japanese automakers and even managed to leave the industry average in the rearview mirror.

In order to compile its list, J.D. Power surveys owners of new vehicles about the number of problems they encountered during their first 90 days of ownership. Then, they look at the number of issues per 100 vehicles on the road. The lower the score, the better the brand performed over the course of the year.

In 2020, Mitsubishi scored a remarkable 148 on the scale, which is 18 points below the industry average. Other Japanese brands weren’t quite so lucky, with only Nissan beating the mean — and then only by five points. Meanwhile, Mitsubishi outpaced both Toyota and Honda by 29 points, Mazda by 36, Acura by 37, and Subaru by 39.

As a side note, also dethroned American mainstays like GMC, Jeep®, Cadillac, Ford, and Chrysler—by as many as 41 points in the case of the latter.

To find a vehicle with proven reliability, check out the online inventory here at Mountaineer Mitsubishi.

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